Booking Terms & Conditions

As standard practice, we take payment to secure your booking. Please be aware of the following notice periods for rescheduling or cancelling your appointment:

GP consultations – 24 hours’ notice

If you do not attend your appointment, or cancel/reschedule within the notice period, you are liable for full payment of this deposit.

If you would like to cancel your appointment with your payment refunded to you, please ensure you notify us within the notice period and our team will process this for you.

If you would like to cancel your appointment but wish to keep your deposit on your account for a future booking, please let our team know. Your deposit will be kept on record and can be used within a 12-month period.

Important information about your appointment:

Please ensure that you bring details of any current prescribed medications.

Please contact us if you have any other questions.